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Chapter 16
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Chapter Quiz
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This activity contains 22 questions.
o
Work specialization is also referred to as
_____.
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span of control
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division of labor
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unity-of-command
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job grouping
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At an Alcoa aluminum tubing plant in upstate New York,
production is organized into five departments: casting;
press; tubing; finishing and inspecting, packing, and
shipping. This is an example of _____ departmentalization.
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product
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functional
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geographic
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process
o
The ____ is characterized by highly routine operating tasks
achieved through specialization.
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matrix organization
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bureaucracy
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simple structure
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team structure
o
The ____ violates the unity-of-command concept.
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simple structure
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bureaucracy
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matrix structure
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virtual organization
o
The ____ is also called the network or modular organization.
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virtual organization
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team structure
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matrix
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bureaucracy
o
The boundaryless organization relies heavily on
_____.
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information technology
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vertical boundaries
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horizontal boundaries
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external boundaries.
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The _____ is a structure characterized by extensive
departmentalization, high formalization, a limited
information network, and centralization.
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mechanistic model
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organic model
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technology model
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boundaryless organization
o
Which of the following is NOT a primary determinant of an
organization's structure?
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Strategy
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Organization size
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Industry
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Technology
o
Changes in corporate strategy precede and lead to
_____.
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changes in the environment
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better communication
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increased productivity
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changes in an organization's structure
o
Which of the following generalizations about organizational
structures and employee performance and satisfaction is MOST
true?
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There is fairly strong evidence linking decentralization and
job satisfaction.
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There is no evidence that supports a relationship between
span of control and employee performance.
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The evidence generally indicates that work specialization
contributes to higher productivity and reduced job
satisfaction.
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No one wants work that makes minimal intellectual demands
and is routine.
o
The unbroken line of authority that extends from top of the
organization to the lowest echelon is termed the chain of
command.
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True
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False
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o
Narrow spans of control encourage overly tight supervision
and discourage employee autonomy.
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True
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False
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o
A
major weakness of the bureaucracy is lack of attention to
rules.
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True
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False
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o
The major disadvantages of the matrix structure lie in the
confusion it creates, its propensity to foster power
struggles, and the stress it places on individuals.
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True
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False
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o
The major advantage to the virtual organization is its
flexibility.
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True
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False
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o
Status and rank are minimized in the boundaryless
organization.
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True
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False
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o
The organic structure is characterized by extensive
departmentalization, high formalization, a limited
information network, and centralization.
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True
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False
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o
Adding 500 employees to an organization that has only 300
members is likely to result in a shift towards a more
organic structure.
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True
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False
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o
The more scarce, dynamic, and complex the environment, the
more organic a structure should be.
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True
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False
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o
Research supports the notion that employees prefer an
organic structure.
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True
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False
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o
What is work specialization? What are the advantages and
disadvantages of work specialization?
o
What is a boundaryless organization?
