Chapter 13

Chapter Quiz

This activity contains 22 questions.

 

 Leaders demonstrate _____ when they use language to influence followers' perceptions of the world, the meaning of events, beliefs about causes and consequences, and visions of the future.

mentoring

 influence 

 framing 

 vision

 

 Which of the following is NOT true of charismatic leaders?

  They have vision and the ability to articulate the vision.

 They have behavior that is unconventional.

 They are willing to take high personal risk.

 They are rarely sensitive to follower needs.

 

A charismatic leader's _____ is key to follower acceptance.

 energy

 vision

 credentials

 history with the organization 

 

A _____ leader has five essential qualities: (1) individual capability; (2) team skills; (3) managerial competence; (4) the ability to stimulate others to high performance; and (5) a blend of personal humility and professional will.

 level 5 

 transactional

 charismatic

 transformational

 

 The overall evidence indicates that transformational leadership is more strongly correlated than transactional leadership with _____.

 lower turnover rates

 higher productivity

 higher employee satisfaction

 all of the above

 

Which of the following is NOT a dimension of trust?

 Integrity

 Competence

 Loyalty

 Distance

 

A study of twenty organizations that had reorganized themselves around teams identified four specific roles for managers. Which of the following is NOT one of these roles?

 Liaison with external constituencies

 Senior manager

 Troubleshooter

 Conflict manager

 

A ______ is a senior employee who sponsors and supports a less-experienced employee.

 mentor

 facilitator

 leader

 coach

 

Which of the following is true concerning online leadership?

 The digital age can never turn non-leaders into leaders.

 Effective on-line leaders need to develop the skill of deciphering the emotional components of messages.

 Managers whose face-to-face leadership skills are less than satisfactory will not shine on-line.

 The on-line leader has received considerable attention from organizational behavior researchers.

 

Which of the following is NOT a substitute for leadership?

 Explicit formalized goals

 Rigid rules and procedures

 Cohesive work groups

 Professional orientation of employees

 

George W. Bush is the first U.S. president to engage in framing.

 True

 False

 

Most researchers have concluded that charisma cannot be learned.

 True

 False

 

Transformational leadership builds on top of the base of transactional leadership.

 True

 False

 

Authentic leaders are true to themselves and to their followers, which is reflected in leaders who view themselves within their social environment and conduct their lives according to their values.

 True

 False

 Honesty is absolutely essential to leadership.

 True

 False

 

Leaders of teams will probably find they need to adopt an autocratic style.

 True

 False

 

The mentoring role includes coaching, counseling, and sponsorship.

 True

 False

 

In this new world of communications, online leaders may find that writing skills are not important.

 True

 False

 

Leadership is always important.

 True

 False

 

Testing is useful for identifying and selecting leaders.

 True

 False

 

 

What is transformational leadership?

 

 

 

 

 What are the three types of trust in organizational relationships?