Chapter 14

Chapter Quiz

This activity contains 22 questions.

 

 

____ research emphasizes style; whereas research on ____ focuses on tactics for gaining compliance.

 

Power; persuasion

 

Communication; politics

 

Leadership; power

 

Politics; leadership

 

A has ____ power over B if A can dismiss, suspend, or demote B, assuming that B values his or her job.

 

referent

 

reward

 

legitimate

 

coercive

 

Avoidance of ______ is why most organizations develop multiple suppliers rather than give their business to only one.

 

knowledge

 

dependency

 

power

 

independence

 

_____ is the only power tactic that is effective across organizational levels.

 

Consultation

 

Rational persuasion

 

Pressure

 

Exchange

 

Most studies confirm that the concept of _____ is central to understanding sexual harassment.

 

power

 

sex

 

politics

 

locus of control

 

______ occurs when people within organizations use whatever influence they can to taint the facts to support their goals and interests.

 

Politicking

 

Forming coalitions

 

Playing hardball

 

Facilitating teamwork

 

Which of the following is NOT an individual factor related to political behavior?

 

Personality traits

 

Perceived alternatives

 

Level of trust

 

Expectations of success

 

_____ is the process by which individuals attempt to control the impressions others form of them.

 

Impression management

 

Misdirection

 

Defense behavior

 

Perception management

 

_____ are more likely to engage in impression management, molding their image to fit the situation.

 

Individuals with an external locus of control

 

High self-monitors

 

Senior level managers

 

Employees with high power distance

 

Each of the following is a question your text suggests to analyze ethical questions EXCEPT:

 

Is the action consistent with the organization's goal?

 

Is the action legal?

 

Does the action violate rights of other parties?

 

Does the action conform to standards of equity and justice?

 

Power, unlike leadership, focuses on downward influence patterns.

True

False

You must have a formal position in an organization to have power.

True

False

To create dependency, the thing you control must be perceived as being important.

True

False

A resource needs to be perceived as scarce to create dependency.

True

False

 

It is not possible for a subordinate to sexually harass his or her supervisor.

True

False

 

When employee's in organizations convert their power into action, we describe them as being engaged in politics.

True

False

Politicking by top management, in a sense, gives permission to those lower in the organization to play politics by implying that such behavior is acceptable.

True

False

Impression management has not been shown to be effective in job interviews.

True

False

 

Applicants using ingratiation during interviews were offered more positions than those using self-promotion.

True

False

Ethical decisions may include concern about the privacy rights of others.

True

False

Describe the formal bases of power.

 

 

 

 

Describe power tactics and their effectives.