Chapter 6   

Chapter Quiz

This activity contains 22 questions.

 

 Which of the following is NOT a key element in motivation?

   Environment

 Intensity

 Direction

 Persistence

 

 _____ is the drive to become what one is capable of becoming in Maslow's hierarchy of needs.

   Social

 Self-actualization

 Physiological

 Esteem

 

 Which of the following were considered higher-order needs by Maslow?

   physiological, safety, and social needs

 safety, social, and esteem needs

 esteem and self-actualization needs

 social, esteem, and self-actualization needs

 

 A Theory X manager would assume employees would _____.

   like work

 seek responsibility

 need to be controlled

 exercise self direction

 

 Two-factor theory suggests that extrinsic factors such as _____ cause dissatisfaction.

   advancement

 working conditions

 achievement

 recognition

 

 

 

 Individuals with a high need to achieve prefer all of the following EXCEPT _____.

   job situations with personal responsibility

 a high degree of risk

 overcoming obstacles

 feedback

 

   According to the goal-setting theory of motivation, goals should be _____.

   extremely difficult

 easy

 difficult but attainable

 similar to goals for other organizations

 

 Manager's can increase an employee's _____ through enactive mastery, vicarious modeling, verbal persuasion, and arousal.

   McClelland

 Alderfer

 self-efficacy

 Maslow

 

 _____ exists when an individual perceives that the ratio of their inputs to outcomes is dissimilar to the ration of relevant others.

   Reinforcement

 Cognitive dissonance

 Equity tension 

 Turnover 

 

 The degree to which organizational rewards satisfy an individual's personal goals or needs and the attractiveness of those potential rewards for the individual is the ____ relationship.

   Rewards-personal goals

 Performance-reward

 Effort-performance

 Rewards-effort

 

 Motivation is a personality trait.

   True

 False

 

 According to Maslow, a need that is essentially satisfied no longer motivates.

   True

 False

 

 Theory X assumptions hold a basically negative view of human beings.

   True

 False

 

 According to Herzberg, the opposite of "satisfaction" is "dissatisfaction".

   True

 False

 

 Hygiene factors usually lead to job satisfaction when present in a job.

   True

 False

 

 The achievement need can be stimulated through training.

   True

 False

 

 According to goal-setting theory, a generalized goal will produce a higher level of output than a specific goal.

   True

 False

 

 Underpayment and overpayment, according to equity theory, tend to produce similar reactions to correct the inequities.

   True

 False

 

 Organizational justice is an overall perception of what is fair in the workplace.

   True

 False

 

   In expectancy theory, the strength of a person's motivation to perform depends in part on how strongly he believes he can achieve what he attempts.

   True

 False

 

 Explain Herzberg's two-Factor theory.

  

 

 

 

 

 Describe McClelland's theory of needs.